FAQ

Reservation

Currently, we only accept the accepted reservation.
First, you request your experience at our request page.
You will receive Confirmation Email with the title: "予約が確定しました。".
Only the accepted reservation is valid.
Payment

Payment in advanced is required for all reservations
About Cancellation

Please refer to cancellation policy as below.
We only accept cancellation 1 month in advance.
Group reservation

The maximum is 15 people.
Please send an e-mail for further inquiries.

How much time will it take for all the process?

It will take about 90 mins including the time you eat the ramen.
Is it cooking school?

We do not provide professionals who teach customers one by one.
Instead, you can look at the guide book on every table, and make the ramen on your own.
If you have further questions, please feel free to ask our instructors for help.
Our concept is to let customers make their own style ramen.
Do we start from soup-making?

The soup(broth) will be made by our chefs, the recipe has already been well used for more than 30 years.
For children's participation

We recommend children who are above 5 years old to participate.
For children under 5 years old are required to go together with adults, and shall be watched out carefully while using the kitchenware. We can also lend a playpen if necessary.
For the clothes

We only provide you with the apron which covers the pants only, please wear your casual clothes.
Is it possible to take photos?

Yes, you can take photos by yourself. You can also ask instructors for help if necessary.
For people who only come to take photos

We will charge 1000 yen as an entertainment fee.
Can people with food restriction also enjoy the ramen?

We are no longer Muslim-certified restaurant. We will provide Muslims-friendly or vegetarian at your request.
Please kindly inform us in advance.

What about vegetarians and vegans?

Instead of using chicken, Tofu topping will be used. Whether having egg or not depends on your diet.
Please be kindly noted that we might not be able to prepare the vegetarian ingredients if you don’t inform us in the REQUEST in advance.
For people who are gluten-free or allergic to flour

Instead of making noodles from wheat flour as usual, your special noodles will be made from rice powder.
The noodle-making process is slightly different because you may have to wait a little bit longer .
Please note that the rice powder texture is delicate, it also depends on the weather whether it is successful or not.
Please kindly contact us in advance for further information.
Main ingredients causing food allergies

Flour, Mackerel, etc.
Other information about our ingredients can be found on the “FOOD RESTRICTION” page.

Reservation only?

Yes. We do not accept walk-in customer for the current moment.

Available Souvenirs

The reservation is on the request basic. We will confirm your reservation. After your reservation is accepted. An email will be sent to your email.

We will charge 1000 yen for each non-participating adult who only looks after their children.